Tuesday, February 05, 2013

Think Big Dream High,E40 – A Person Who Is Easily Deceived And Influenced By Information



Ascertain The Truth

1.‘O ye who believe! If a wicked person comes to you with any news, ascertain the truth, lest ye harm people unwittingly, and afterwards become full repentance for what ye have done – Surah Al- Hujarat, verse 6.

2.This verse was revealed during the time whereby Prophet Muhammad SAW had instructed the Muslim soldiers to deal with the Mustaliq tribe.This action was taken after Al Walid bin Uqbah reported to Prophet Muhammad SAW that the Mustaliq tribe had threatened his life.Prophet Muhammad SAW believed 100% what was told to him by Al Walid bin Uqbah without first verifying the information.The Al Mighty Allah SWT knew that the report was not true and revealed the verse.The real truth was that the Mustaliq tribe had set out to meet Al Walid, Prophet Muhammad SAW’s messenger in collecting zakat. Without verifying the information, Al Walid was thinking that the Mustaliq tribe wanted to kill him and he reported as such to Prophet Muhammad SAW.

3.The difference between Prophet Muhammad SAW and us:The Prophet SAW as soon as he made the impulsive decision without verifying the information, Allah SWT showed his displeasure immediately. Allah SWT through the above verse, designates the rule of verifying any information received especially through people of less certainty and doubtful in character. Furthermore instant and impulsive judgements might harm or grieved someone and such unintentional accusations cannot be erased even with great apology (sorrow).

Reality in Life     

1.In most cases, we jump to conclusions easily and make decisions hastily. This is actually good practice as it shows that we are a decisive person. However, inaccurate information can be deceiving and could result in us making the wrong decision.

2.As a student, we get excited when being offered a place to study in the higher learning institution after obtaining good grades in the SPM, STPM or Matriculation studies. Obviously the  situation warrants us to jump with joy and be excited. In most instances however, students make the wrong choices as to their field of study or major. We are easily influenced by our friends in deciding on the major of study. Hence influenced by reasons given, we chose the recommended field which is relatively considered easy to pass, i.e IT. However our parents upon knowing the choice made insisted that we switched course to  Medicine. True enough while we have a stable job as a doctor in the government hospital, our friends  who graduated in IT field have not been able to obtain a stable employment. There is a  glut of IT graduates in the market. Desperate to earn a living, they have to grab the first offer that came by eventhough it is only a clerical position with a monthly salary of RM1,500 per month. The future seemed vague and uncertain. More so if they are planning to get married.  

3.A boss upon receiving unsolicited comments from the sycophant, decided to cold storage an employee. The said employee was disappointed. As a result, the affected employee started to badmouth the boss and the sycophant who gave the incorrect information. News and gossip spread like wildfire in an office environment. Upon hearing the news, the morale, productivity and efficiency of the employees in the organization started declining. The organization then turned out to be the last choice of  place of employment for the employees.

4.An entrepreneur invested thousands of ringgit in a project which according to his partner is profitable. Within three months he will be receiving the returns on his investment. With the continuous good returns, the entrepreneur and his partner will soon be millionaires. The entrepreneur having full faith in his partner, took out all his savings in ASB and Tabung Haji to invest in the project. After three months he lost all his investment. His partner is nowhere to be seen and cannot be contacted.

5.In the corporate sector, a wrong decision made by a conglomerate with MNC status can result in losses reaching up to billions of ringgit. The feasibility study is inclined towards the CEO or MD’s preference than the actual situation. The data and information may be the same but the analysis, interpretation and presentation of the data may differ from one analyst to another. The Analyst favored by the CEO will make recommendations based on his insight and knowledge of the boss’s preference. The analysis, conclusion and recommendations are no longer independent and transparent. Certain information are not highlighted and may even be camouflaged. The Board’s decision is influenced by the explanation, acceptable and logical reasoning reasoning presented by the CEO.

6. After three years of operations, the accumulated losses reached 1 billion ringgit.  The External Auditors from the big 4 appointed by the Audit Committee then carried out the forensic investigation. The External Auditors noted that the information presented to the Board was inaccurate, misrepresented and manipulated by the CEO’s favoured Analyst. The Analyst’s employment was terminated but the CEO was sparred. The Analyst was re-employed by the CEO in his nominee’s company within the  same sector. Eventhough there were elements of conflict of interest, it cannot be proven. Though it can be treated as daylight robbery but the inability to establish proof, the CEO was sparred.

7.These are some examples as to how wrong decisions were made due to inaccurate, manipulated and misinterpreted data and information. The same scenario is happening in other fields such as politics, daily lives, marriages, sight-seeing, purchasing a house etc. The wrong decisions made in politics can result in disunity among the races. The wrong decision in choosing a life partner can result in break-up of marriages.           

Tips

1.The best decision is the decision that is respected and beneficial to the stakeholders. Such a decision can only be arrived at after thorough and transparent research on the data and information obtained. The more independent and transparent the manner with which the analysis, interpretations and recommendations are made, the more accurate and fair decisions can be made.

2. The above Al Quranic verse is a clear indication of the need to be trustworthy, transparent and responsible in our leadership and management. The western managers created the concept of accountability, responsibility, transparency and corporate governance. The teachings of Islam through Al-Quran and Al-Hadith laid clear and comprehensive foundation in management relying solely on the word “AMANAH”. “AMANAH”  is the benchmark and the number one KPI for the Muslims.

3. By being “AMANAH” we can shoulder any responsibility given in a complete manner and with Allah SWT’s blessings. Our decisions will be more accurate, fair and accepted. These are the kind of decisions that are meaningful, suitable and correct for the particular circumstances. Decisions that do not brought any guilty consciousness to us.

4. Any decisions made intentionally based on unverified information may pleased us and  make us looked great. Due to the hasty  decision made, it could happen that we will endure the most regretful moments and the memory remained forever in our life .We must remember that as a result of our  wrong decision, other parties might be affected and are suffering. It will haunt us throughout our lives. Only we know whether we are lying or telling the truth. We can deceived the world but we cannot deceived ourselves and Allah SWT. In the hereafter we are answerable and accountable to the parties that has suffered as a result of  our action.

5.Therefore in order not to make the wrong decision, we need to thoroughly verified  the information at hand. We need to have an open mind, think big dream high and have a strong heart. Remind ourselves to always uphold the truth and distanced ourselves from intentionally causing hurt and grievance to others who might suffer as a result of our decision.







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